Effects of a Quality Management System on the Financial Performance in Banking Sector: Case Study Kosovo. European Journal of Multidisciplinary Studies, [S. l.], v. 2, n. 2, p. 67–75, 2017. DOI: 10.26417/ejms.v4i2.p67-75. Disponível em: https://revistia.com/index.php/ejms/article/view/5763.. Acesso em: 9 may. 2024.