Prioritizing and Ranking of Enterprise Resource Planning Selection Criteria for Railway Industry

Turan Erman Erkan
Atilim University

Abstract

Enterprise Resource Planning (ERP) is an information system which integrates all departments of organization to produce needed products and service by using labor, machines, materials and other sources efficiently. The main purpose of ERP systems is to integrate all data and processes of the company. So, it makes easy to operate complex structures. Railway industry consists of detailed and complex processes containing inventory, maintenance, scheduling, customer service and so on. Therefore, in order to be punctual and effort for operational excellence railway industry also needs to use ERP systems. Selecting ERP systems is as tough as implementing them. Before selection the criteria that the ERP systems need to have should be determined. After determination of the criteria in inder to rank them between each other some tools like Multi Criteria Decision Making (MCDM)is used. The research ends with prioritizing and ranking of criteria by MCDM method and compared with other industries. Keywords: enterprise resource planning, information systems, railway industry, multi criteria decision making, information system selection





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